Simple and Convenient Funding
Helping families easily send support to their loved ones when it matters most.
Ways to Deposit
Secure and convenient methods are available to add funds and support your loved one.
Online
The fastest way to fund an account through our secure website — no account needed.
Mobile App
Deposit on the go using the myViaPath app or the myViaPath Visits app available on iOS and Android.
By Phone
Call our 24/7 automated system at 1-866-516-0115 to make a deposit by phone.
Lobby Kiosk
Deposit using cash or card at a kiosk located within the facility, where available.
NOTE: It may take up to 72 hours for funds to be active on an incarcerated individual’s Trust & Commissary account.
How the Funding Process Works
A simple, secure process helps families find their loved one, choose a deposit option, and complete payment quickly.
1 Find Your Loved One
Use the search tool to locate your loved one by facility, name, or ID number.
2 Select Contact
Select the correct profile and verify the ID and facility to ensure funds go to the right person.
3 Fund Account
Choose your deposit type, enter the amount, and complete your secure payment in just a few steps. You can also download the myViaPath app and create an account for easier access in the future.
Types of Deposits
Depending on the facility, different deposit options may be available to support your loved one’s needs.
Prepaid
Funds may be used for approved communication services, including phone calls, video visits, photos, and messages.
Cash transactions for prepaid phone accounts are processed by TouchPay Holdings, LLC d/b/a GTL Financial Services, a Licensed Money Transmitter, and subject to TouchPay’s Terms of Use and Privacy Policy.
Trust & Commissary
Funds may help your loved one purchase approved items from the facility commissary, such as snacks, toiletries, and clothing.
Trust & Commissary transactions are processed by TouchPay Holdings, LLC d/b/a GTL Financial Services, a Licensed Money Transmitter, and subject to TouchPay’s Terms of Use and Privacy Policy.
Bail
Where available, friends and family can make bail payments by phone or at the facility.
Bail payments are processed by TouchPay Holdings, LLC d/b/a GTL Financial Services, a Licensed Money Transmitter, and subject to TouchPay’s Terms of Use and Privacy Policy.
Download myViaPath & myViaPath Visits!
For access to video visits download myViaPath Visits app for iOS or Android and for access to messaging, tablet services, and deposits, download the myViaPath app for iOS or Android!
- Secure & Reliable
- Available 24/7
- Trusted Nationwide
Part of the ViaPath ecosystem
Part of the ViaPath ecosystem
GettingOut is now myViaPath
GettingOut is now myViaPath
Access the same trusted, secure communications and account services you rely on, now under our new name: myViaPath, a ViaPath Technologies service.